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Terms & Conditions
Updated at 01-02-2023
BUDGET MOVING PACKAGE
LORRY SIZES
- 1 tonne (10ft) – 2 manpower including driver
- 3 tonne (14ft) – 3 manpower including driver
- 5 tonne (17ft) – 3 manpower including driver
- Can be booked with or without manpower.
- Price varies according to the distance between two places and the price can be checked online with our calculator.
- This package price doesn’t include any of the additional services you may require during the moving process.
- This package is applicable for local (Kl/Selangor) and interstate moving.
THINGS YOU SHOULD KNOW
- This is a basic package where additional services like shrink wrapping, bubble wrapping and boxes packing not included.
- If you require for additional services as mentioned above on the moving day, we can still provide those services for an additional cost or you can consider booking our premium package to save some money.
- We won’t be responsible for the items wrapped and packed by the customer itself.
- If you have any heavy items (piano, safe box, marble table, etc..), you need to inform us since there will be additional charges to lift those things weigh more than 50kg.
- You will need to pay loading bay charges in the event the distance from the lorry parking to the loading lift / the loading lift to the unit is more than 10m.
- There will be additional charges if the movers have to take the staircase to move certain items which wont fit in the lift or if your place doesn’t have lift.
- The price we quote in our website is only for 1 trip, however you can request for more trips if you want by contacting us via WhatsApp.
- Please obtain approval letter from your management prior to moving date for smooth moving process.
- Upon cancellation lesser than 24 hours before the moving date, we have the right to hold 30% from your deposit amount. However, if you would like to cancel the booking before 24 hours, you are entitled to get full refund.
- Customer should make full payment once the lorry reached at the drop-off point before the movers starts unloading.
PREMIUM MOVING SERVICE
LORRY SIZES
- 1 tonne (10ft) – 2 manpower including driver
- 3 tonne (14ft) – 3 manpower including driver
- 5 tonne (17ft) – 3 manpower including driver
- Can only be booked with manpower.
- Price varies according to the distance between two places and the price can be checked online with our calculator.
- Most of the additional services like wrapping, boxes packing, and furniture disassembling are included in this package for a better and affordable price.
- This package is applicable for local (Kl/Selangor) and interstate moving.
THINGS YOU SHOULD KNOW
- Customer can request for the boxes upfront before the moving day to pack some of their personal belongings themselves. We will deliver the boxes ourselves. However, we can’t provide other packing materials like stretch film and bubble wrap before the moving day.
- We won’t be responsible for the items wrapped and packed by the customer themselves.
- In this premium package we provide only packing service. If you want us to help you unpack, there will be some additional charges for that service.
- If you have any heavy items (piano, safe box, marble table, etc..), you need to inform us since there will be additional charges to lift those things weigh more than 50kg.
- You will need to pay loading bay charges in the event the distance from the lorry parking to the loading lift / the loading lift to the unit is more than 10m.
- There will be additional charges if the movers have to take the staircase to move certain items which wont fit in the lift or if your place doesn’t have lift.
- Please obtain approval letter from your management prior to moving date for smooth moving process.
- Upon cancellation lesser than 24 hours before the moving date, we have the right to hold 30% from your deposit amount. However, if you would like to cancel the booking before 24 hours, you are entitled to get full refund.
- Customer should make full payment once the lorry reached at the drop-off point before the movers starts unloading.
DISPOSAL SERVICE
LORRY SIZES
- 1 tonne (10ft) – 2 manpower including driver
- 3 tonne (14ft) – 3 manpower including driver
- 5 tonne (17ft) – 3 manpower including driver
- Can only be booked with manpower.
- Price varies according to the distance between two places and the price can be checked online with our calculator.
- This package is applicable for local (Kl/Selangor) and interstate moving.
THINGS YOU SHOULD KNOW
- Only dry goods such as broken or unused furnitures and electrical items will be disposed.
- Wet goods, household / industrial waste, construction & demolition debris, hazardous waste and tree branches may be rejected.
- If you have any heavy items (piano, safe box, marble table, etc..), you need to inform us since there will be additional charges to lift those things weigh more than 50kg.
- You will need to pay loading bay charges in the event the distance from the lorry parking to the loading lift / the loading lift to the unit is more than 10m.
- There will be additional charges if the movers have to take the staircase to move certain items which wont fit in the lift or if your place doesn’t have lift.
- Please obtain approval letter from your management prior to moving date for smooth process.
- Upon cancellation lesser than 24 hours before the moving date, we have the right to hold 30% from your deposit amount. However, if you would like to cancel the booking before 24 hours, you are entitled to get full refund.
- Customer should make full payment once the movers have picked all the disposal items from your premise.